EXPERIENCE DESIGN LEADER
Experience Design (XD) is the act of imagining, defining & modeling the interactions people have with products, technologies, services & brands.
As an XD leader, I help people understand and embrace something called Human-Centered Design (HCD) as a way to remain competitive, save costs/time, increase revenue and invest in the right innovations
As an XD leader, I've mentored and guided practitioners, defined/operationalized HCD processes, and built teams from the ground up.
I am currently the Founder and Principal Consultant of XDGO! a new XD consultancy. We help organizations, teams & individuals build Experience Design capabilities.
Prior to Starting XDGO!, I...
...was the Head of Strategic Experience Design for Best Buy where I developed and led a new capability that helps Best Buy envision cross-channel solutions customers will need, want & expect in the future.
..was the Director of Digital Experience Design for RBA, Inc where I built & led RBA's Experience Design (XD) capability encompassing Design Research, UX Strategy, Interaction Design & Visual Design
..was the UX Practice Lead for Life Time Fitness where I built, led & managed Life Time's ﬁrst User Experience team.
For a more complete rundown of my expertise/experience, please check out my video portfolio below