I bring nearly 20 years of UX, CX and Product Design experience and 15 years of visionary design leadership including...

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• Envisioning & designing the future for organizations ranging from smaller startups to global retailers.

• Embedding a human-centered, experience-driven focus to ensure consistency across product lines, unite organizational silos, and deliver experiences that delight customers by anticipating what they will really need, want & expect.

• Transforming organizational approaches to CX/UX/XD by implementing holistic, human-centered strategies across their suites of products, services & technologies 

• Driving cultural transformation through design thinking and human-centricity. 

• Building, leading, and scaling top-notch, in-house design practices

• Managing departmental/program budgets & P&L's ranging from $250k-$1.2M 

• Introducing clients to the benefits of fractional design leadership including... 

  • ​30% reduction in design leadership spend on average

  • 40% boost to design leadership efficiency. 

  • 50% increase in progress toward design maturity within the first year.

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But don't just take my word for it. Read about what others are saying and why they recommend working with me.

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